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General
Payment
Instant Rebate
Are there any charges for deposit and withdraw?
MRM919 will NOT charge our members for any deposits and withdrawals made to their accounts. Thus, please be informed that many selected banks, e-wallets or credit card companies will have an additional transaction fee which MRM919 will not absorb the charges. For better details with your bank, kindly check with your selected bank for the transaction fees. MRM919 which may, at our sole discretion, have the right to terminate or remove the offer provided and firm policy on our terms & conditions applied.
How to check my Pending Claim Rebates?
Kindly log into MRM919 and proceed to "Member Center" > "Promotion" > "Realtime Incentive" > "Renew". There will be a listing that indicates the pending rebates with their amount and valid turnover required to claim.
How to register an account with MRM919.com?
We make it hassle-free, fast, and simple to open your account at MRM919. On the home page of MRM919 website, click on the " Register " button on the top right-hand corner of the page and you will be brought to the registration page. Please fill in the following information: Username - Please name a unique identifier that you will use to login with. Password - Password must be between 8 to 20 characters long and consist of at least one uppercase letter (A-Z), lowercase letter (a-z), and number (0-9). Special characters such as !@#$% are allowed. Always remember to keep your password confidential. Full Name - Please make sure that you enter a valid full name for payment verification purposes. Contact Number - Please provide a valid contact number for better assistance and the security of your account. Email - Please enter a valid email for verification purposes. Currency - Based on your desired currency that you wish to use for depositing/withdrawal and betting. Note: Players must be at least 18 years of age to accept MRM919 terms and conditions.
What if i encounter a password error?
For situations where there is a password error, kindly check and make sure that your password is entered correctly. Your password must: Contain 8-20 characters Include uppercase letter, lowercase letter and numbers May include special characters If the issue remains unresolved, please do not hesitate to contact our Customer Service Support representative on Live Chat.
What is wallets?
There are 2 main categories of wallets - Main and Products wallet MRM919 "Main Wallet" balance displays the total amount that you can withdraw via various banking methods or transfer to Products Wallet to fund betting transactions. All newly successful deposits are updated to this balance instantly. The money in the Products wallet can only be used on the respective Products/Providers. Every member will be able to transfer their funds from "Main Wallet" to the chosen "Product Wallet" or between products wallet by selecting the desired wallet from the TRANSFER FROM/TO drop down list. For any further assistance, kindly contact Customer Service Support.
How long will i receive my money?
For the safety of your account and implemented measured, as long we have received all details needed and processed any information you are required to send us in accordance with the MRM919 withdrawal policy, any withdrawal request will be sent to our designated team for efficient processing. Withdrawal will be processed within the following time frames below: Processing time: Within 25 minutes Reflect to your bank: Depend on Banking processing time Notes: All transactions will be based on Banking processing time and policy. Please contact customer service support if funds are not received.
How to Withdraw?
Withdrawal is fast and efficient. You can withdraw funds from your MRM919 account via the following methods: Documentary Requirements When processing your withdrawal request, we may, at our discretion, request for one or more documents from you: How do I withdraw funds using Bank Transfer? MRM919 allows members to request for withdrawals to be paid directly to their bank accounts. Bank Transfer is available to MRM919 members registered from the following countries: Malaysia with MYR - denominated account To request for a withdrawal to be paid into your bank account, select “Bank” under the Withdrawal menu. Enter the amount you wish to withdraw and provide your bank account information: Bank Account Name Bank Account Number For the safety/protection of our members' funds in MRM919 accounts, we may, at our discretion, request from you one or both of the following documents: A copy of your photographic ID with clear visible photograph A copy of the bank account statement for the beneficiary account showing the account number and bearing your name (the account balances should be blanked off). It is convenient for every member to scan these documents image and send to our customer service if required.
How to Deposit?
You are just a step away from placing bets in MRM919, you will need to fund your account using one of the following below deposit options: Online Transfer via your local bank account Malaysia Touch N Go, GrabPay, Boost Pay, Shopee Pay DuitNow Notes: MRM919 is known for our speedy crediting of funds to your account and experience. Thus, please use the recommended deposit options as described above. We do not accept all kinds of deposit by "Cheque" or "Bank Draft" (Company OR Personal Cheque) as your deposit method. Types of Deposit below: a. How do I make a deposit using Bank Transfer? Bank Transfer is a deposit service that is available from the following countries only: Malaysia with MYR - denominated account Step for Bank Transfer Step 1: Choose Bank Transfer as preferred deposit option Step 2: Select preferred bank (For example: MBB,CIMB,RHB,etc.) and enter transfer amount Step 3: Make transfer from member's bank to MRM919 deposit account displayed on page Step 4: Once transfer status is successful, enter all required information on the page Step 5: Upload a copy of the official receipt and click ‘Submit’ Notes: Please note that your deposit through Bank Transfer will be processed and reflected in the Main Wallet when the funds are received by our bank. The credit will be added once verification is completed. (Estimated time: 2 to 15 minutes) For your data safety, please only use your personal crypto wallet to proceed with transaction. MRM919 does not accept any third-party payments. DO NOT include "MRM919" or any sensitive words related to gambling as a transaction reference. Kindly note that the exchange rate for USDT fluctuates according to the market.
How does the Instant Rebate work?
Instant Rebate will be calculated based on the turnover entitlement for each eligible product. The calculation will be based on the member’s Total Valid Turnover in accordance with the rebate entitlement. Instant Rebates will be finalised and released to members every hour. Our system will perform an hourly computation of the rebates for each member, and members can claim them from the Instant Rebate page.
What is Instant Rebate?
Instant Rebate is entitled to all MRM919 members based on their Total Valid Turnover in selected games only. Promotion T&C will apply.